`General

1. The Owners shall be deemed to have entered into a binding agreement with the Holidaymaker when the Owners issue to the Holidaymaker a written confirmation of his or her Booking; and such binding agreement shall be deemed to be subject to these conditions.

2. The Holidaymaker must be aged 18 years or more at the time when he or she dispatches the Booking Form to the Owners.

Payment

3. The Holidaymaker shall be responsible for the payment of the price of the holiday, and also for ensuring that all members of his or her party comply with these conditions.

4. All Bookings must be accompanied by a deposit equal to ten per centum of the price of the holiday. The Owners shall not be deemed to have accepted a booking until such time as the Holidaymaker shall have received a written confirmation of the booking from the Owners.

5. The Owners referred to herein are Anthony Frederick Robertson, Roger Vernon Webb and Gwendoline Margaret Webb trading as Robertson and Webb Holidays; and all payments made under this agreement shall be made payable to “Robertson and Webb Holidays”.

6. The balance of the price of the holiday must be paid by the Holidaymaker to the Owners at “Rowen House” North Parade Gardens Southwold Suffolk IP18 6BW not less than eight weeks before the date of the commencement of the holiday; and failure to make such payment in accordance with this condition shall be deemed to be a cancellation of the holiday by the Holidaymaker and the provisions of Condition 7. hereof shall apply. In the event of the Holidaymaker wishing to book a holiday commencing less than eight weeks from the date of the Booking, the Booking shall be accompanied by the whole of the price of the holiday.

Alterations & Cancellations

7. (a.) A cancellation of a holiday by the Holidaymaker must be in writing, and will only be effective from the date when such written notification of cancellation is received by the Owners at “Rowen House” North Parade Gardens Southwold Suffolk IP186BW.

   (b) If notification of cancellation of the holiday by the Holidaymaker is received by the Owners not less than six weeks before the date of commencement of the holiday a cancellation charge equal to the amount of the Deposit shall be payable by the Holidaymaker.

   (c) If notification of cancellation of the holiday by the Holidaymaker is received by the Owners within 6 weeks but not less than 2 weeks of the date of the commencement of the holiday a cancellation charge equal to half of the price of the holiday shall be payable by the Holidaymaker.

  (d) If notification of cancellation of the holiday by the Holidaymaker is received by the Owners within 2 weeks of the date of the commencement of the holiday a cancellation charge equal to the price of the holiday shall be payable by the Holidaymaker.

  (e) The Owners shall be entitled to deduct the amount of any cancellation charges payable under this condition from any moneys which they have previously received from the Holidaymaker under this agreement.

8. Any alteration to a Booking must be made within seven days of the receipt of the holiday confirmation by the Holidaymaker; and the Owners reserve the right to treat a change of date by the Holidaymaker as a notification of cancellation in accordance with condition 7 hereof.

Limitation of Liabilities

9. The Owners cannot accept liability for unusual and unforeseeable happenings outside their reasonable control, such as breakdown of domestic appliances, plumbing or wiring , sudden temporary invasion of pests, damage resulting from exceptional weather conditions, and changes to amenities in the area such as sporting facilities.

Limitation of Use of Accommodation

10. (a) No pets are permitted in the holiday accommodation.

     (b)  Bicycles must not be taken into the holiday accommodation.

     (c) The number of people (excluding children under 18 months of age) using the holiday accommodation shall not exceed eight:

   in the event of a breach of either of these conditions the Owners reserve the right at their discretion to refuse or revoke the Booking, and in these circumstances such refusal or revocation shall be treated as a cancellation by the Holidaymaker in accordance with Condition 7 hereof.

Damage to Property

11. The Holidaymaker shall, before taking over the accommodation, sign an acknowledgement that he or she has checked an inventory of the furniture, fittings and effects therein, and shall keep the holiday accommodation and all furniture, fittings and effects therein in the same state of repair and condition as they were in at the commencement of the holiday, and shall leave the holiday accommodation and all equipment and utensils clean and tidy.

12.The Holidaymaker shall be liable to the Owners for any loss, costs, expenses or claims arising from any damage caused to the property or its contents by the deliberate or negligent act or omission of the Holidaymaker or any person in his or her party; and, if, as a result of such damage, the property needs to be repaired or any of the contents need to be repaired or replaced, then the Holidaymaker shall be responsible to the Owners for paying the reasonable costs of doing so.

13. The Owners shall be allowed access to the holiday accommodation at all reasonable times during the holiday occupancy; and the

14. Owners reserve the right to re-possess the property at any time where damage has been caused or in the reasonable opinion of the Owners is likely to be caused to the property by the Holidaymaker or any member of the Holidaymaker’s party.

Arrival & Departure

15. Unless otherwise stated by specific arrangement the holiday shall be deemed to commence at 3.00 p.m. on the first Saturday and shall end at 10.00 a.m. on the last Saturday of the period booked. The key shall be collected from and returned to the Owners at “Rowen House”(next door to “Beach View”), North Parade Gardens, Southwold. If the Holidaymaker is unable to collect the key by 4.00 p.m. on the first Saturday he or she must telephone the Owners on 01502 724048 and advise them when the key will be collected.

16. The amount of the holiday prices are set out below,  and once the holiday confirmation has been received by the Holidaymaker shall be binding on the parties hereto.

Force Majeure

17. The Owners shall not be liable for the death or injury of the Holidaymaker or any member of his or her party unless caused through the Owners’ proven negligence; nor shall the Owners be liable if this agreement is frustrated by circumstances beyond their reasonable control including , but not limited to, acts of God, explosions, floods, tempests, fires, accidents, war or threat of war, civil

commotion, statutory restrictions or regulations, strikes, lock outs or industrial disputes; and in any such case this contract shall be treated as absolutely discharged and the Holidaymaker shall be entitled to the return of any moneys which he or she has paid to the Owners.

Law

18. English Law shall apply to all contractual obligations arising hereunder which shall be deemed to have come into existence in Southwold, Suffolk, England; and such contractual obligations shall be subject to the jurisdiction of the English Courts.